Straight-through claims, smarter renewals, and regulator-ready reporting.

The challenge

Even simple claims can take days because of manual document handling, keying into policy admin systems, and triage. Customers churn on slow claims experiences; simple fraud indicators slip past overloaded handlers.

How Lunnoa solves it

AI agents extract claims data from submitted documents, validate coverage against the policy, run basic fraud signals, and either auto-approve straight-through-processable claims or route complex cases to adjusters with a full summary and evidence pack.

Outcomes

• Higher straight-through processing rates
• Claims cycle time measured in hours, not days
• Customer NPS up: faster, more transparent experience
• Fraud indicators flagged earlier in the process

The challenge

Renewal management is mostly reactive: brokers chase, risk data is stale, and underwriters make calls under time pressure with incomplete information. Retention and risk selection both suffer.

How Lunnoa solves it

Workflows trigger renewal activities on schedule, collect updated declarations via broker or policyholder portal, run risk-scoring agents against fresh data, and generate renewal packs ready for underwriter sign-off, including recommended pricing bands.

Outcomes

• Higher renewal retention rates
• Better risk selection: fewer surprises
• Less underwriter grind, more time on complex risks
• Consistent renewal cadence: nothing forgotten

The challenge

Solvency II and IFRS 17 filings require reconciling data across actuarial, finance, investment, and policy admin systems. Templates change, deadlines don't. Teams work late nights, make errors, and carry regulatory risk through the year.

How Lunnoa solves it

Automated data collection from underlying systems, validation agents that check against the current regulatory ruleset, and structured filing generation, producing audit-ready output for actuarial and finance sign-off.

Outcomes

• On-time filings every cycle
• Audit-ready by default, end-to-end traceability
• Zero regulatory penalties from avoidable errors
• Actuarial and finance focus on analysis, not reconciliation